Bookings open from 1 September, by phone
Wellness Experience
About Hair Wellness Experience
Time set aside for you. A deeply nurturing scalp and hair experience in the heart of Mackay.
Your Time
Your time. Your scalp. Your hair.
The About Hair Wellness Experience is a deeply nurturing experience designed to care for your scalp and hair while giving you something we rarely give ourselves: time to simply stop.
From the moment you arrive, every detail has been thoughtfully considered. We take the time to understand your scalp and hair, personalise your treatment, then guide you through a beautiful sequence of cleansing, exfoliation, massage, targeted hair care and relaxation.
You don’t need to know what your scalp or hair needs. That’s our job. All you need to do is arrive, switch off and let us take care of you.
Nurture · Restore · Renew · Relax
Looking for something like this?
Searching for a head spa in Mackay?
If you’ve been searching for a head spa in Mackay, or a Japanese head spa, this is the experience you’re looking for. Scalp massage, cleansing, exfoliation, warm towels and a long, unhurried stretch of quiet.
We simply don’t call it a head spa. Ours is the About Hair Wellness Experience, developed here in our own salon around the way we believe scalp and hair care should feel. It isn’t a copy of a trend, and it doesn’t stop at the scalp. Your hair receives a targeted treatment chosen for it in the same appointment.
So if a head spa is what brought you here, you’re in exactly the right place.
The Menu
Choose Your Experience
One experience, four lengths of time. Every guest receives the same unhurried care. What changes is how long your hair needs, because longer hair genuinely takes longer to look after.
Nurture 75
Short hair
Approximately shoulder length or shorter
$199
Call to BookRestore 90
Medium hair
Up to approximately bra-strap length
$239
Call to BookRenew 105
Long hair
Up to approximately waist length
$279
Call to BookRelax 120
Extra long hair
Beyond waist length, or exceptionally full hair
$319
Call to BookChoosing your length is all you need to do here. Extras such as a full blow-dry are offered as you book, and you can read about all of them further down this page.
Every experience includes
- Personalised consultation
- Relaxation and breathing
- Warm personalised treatment preparation
- Scalp exfoliation, cleansing and massage
- Targeted hair treatment and treatment massage
- Halo relaxation
- Arm and shoulder massage, warm towels
- Finishing products and a quick blow or finger dry
- Complimentary herbal tea or water
Not sure how your hair length is measured? Call us on (07) 4953 4200 and we’ll help you choose.
Our Philosophy
“We perform experiences, not services.”
It isn’t about moving through a list of treatment steps. It’s about how you feel across the whole journey, from the consultation to the basin to the finishing chair. We think it’s roughly twenty per cent what we do, and eighty per cent how we do it.
Personalised care
Your scalp and your hair are considered individually, rather than following a one-size-fits-all treatment.
Scalp and hair wellness
We don’t focus on the scalp while forgetting the hair, or the hair while forgetting the scalp. We consider both.
Intentional touch
Every movement, massage technique and treatment step has a purpose behind it.
Clean-conscious products
Carefully selected NATULIQUE products are used throughout your experience.
Genuine relaxation
This isn’t an appointment where you’re rushed from one step to the next. There is time to breathe.
What to Expect
Your Wellness Journey
Every experience begins with understanding you, your scalp, your hair and what you’d like from your time with us. No two experiences are exactly the same.
Arrive & Unwind
Your experience begins the moment you arrive. Because your consultation form is completed beforehand, there is nothing to fill in and nowhere to be.
Personalise
We take a closer look at your scalp and hair, and talk through what we’re seeing so your treatment is built around it.
Cleanse
Your scalp is gently prepared with a personalised cleansing and exfoliation pathway, followed by relaxing scalp, neck and upper-body massage.
Treat
Your hair receives a targeted treatment chosen for its individual needs, considering hydration, nourishment, repair, softness and manageability.
Switch Off
Warm towels, calming music, gentle touch and our Halo experience create a beautiful opportunity to completely switch off.
Finish
Your hair is beautifully finished, your herbal tea is waiting, and we talk through what will best support your scalp and hair at home.
Your experience is personalised to you, so not every guest receives exactly the same combination.
Who It’s For
You Don’t Need A Reason
The Wellness Experience suits anyone wanting to take time for themselves while giving their scalp and hair some additional care. You may simply want:
You don’t need to have a scalp or hair concern to enjoy the experience. Sometimes you simply deserve the time.
- A deeply relaxing experience
- Time away from a busy schedule
- A healthier-feeling scalp
- Softer, more manageable hair
- Support for a dry or oily scalp
- Help with product build-up
- Hair hydration and repair
- Curl hydration and care
- Colour-treated hair care
- A nurturing experience between salon appointments
Add to Your Experience
Add to Your Experience
Three optional extras. Each one is chosen when you book, or talked through with your therapist beforehand, so enough time can be set aside for you.
Adds 15 minutes
A closer look at your scalp and hair through our scope, with photography if you would like it, so your therapist can talk you through what they are seeing and shape your treatment and home care around it. Available from late October.
Adds 20 minutes
Every experience already ends with finishing products and a quick blow or finger dry. Add this and you leave with a full blow-dry instead, styled and finished properly. Priced by hair length, so we’ll confirm the exact cost when you book.
Added after your blow-dry
Your hair is straightened with an iron once your blow-dry is finished, for a sleeker, smoother result. Goes with Finish your Experience, and we’ll confirm the cost when you book.
Good to Know
Booking Your Experience
Reserved especially for you
50% booking payment
A 50% payment secures your appointment and comes straight off your total on the day. The balance is payable after your experience.
24 hours’ notice
Plans change. With more than 24 hours’ notice your booking payment can be refunded or moved to a new appointment. With less, and if we can’t refill the time, it becomes non-refundable.
Your consultation form
Once your booking is confirmed we’ll send you a digital consultation form to complete before your visit. Your therapist reads it beforehand, so your time in the salon is spent on the experience itself.
Hair extensions
We don’t perform the Wellness Experience over hair extensions, for the comfort of both you and your extensions. It’s a lovely thing to book between replacement appointments, once they’ve been removed.
Common Questions
Frequently Asked Questions
Important Information
The About Hair Wellness Experience is a professional hair and scalp wellness service designed to promote relaxation and support healthy-looking hair and scalp. It is not a medical treatment and is not intended to diagnose, treat or cure medical conditions. Our therapists recognise visible signs and observations and use this information to personalise your experience. Where something falls outside our professional scope, we will recommend that you seek advice from an appropriate healthcare professional.
Your comfort and wellbeing always come first. If your scalp is broken, bleeding, weeping, showing signs of infection, severely inflamed or causing you significant discomfort, we may need to modify or postpone the scalp component of your experience. If you’d like a hair and scalp assessment rather than a wellness experience, our trichology service is the right place to start.
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Explore Our Other Services
Ready To Take Some Time For You?
You don't need to have a problem. You don't need to know what your hair or scalp needs. You simply need to arrive. Spaces are limited, so book yours now.